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Use Kirora, step by step

Start with workspace setup, then build audiences, design messages and launch campaigns or journeys. These guides cover dashboard tasks and explain when you need a developer’s help.

  • Getting started

    • Create your workspace

      Create your first workspace, set its business details and time zone, and prepare for sending.

    • Invite your team

      Invite teammates with their own logins and assign the right workspace roles.

    • Set up a sending domain

      Verify your sending domain with DNS records so Kirora can send email under your brand.

    • Set up push

      Configure web, iOS and Android push apps and connect device registration with your developer.

    • Send your first campaign

      Set up a domain, add subscribers, design a message and review your first email campaign.

  • Contacts

    • Import contacts

      Prepare a CSV, map customer fields, record consent and check import results.

    • Contact attributes

      Store custom customer details and use them in segments, personalisation and journey triggers.

    • Groups

      Create and manage contact lists for newsletters, clients or members, and use them in campaigns.

    • Segments

      Combine customer details, events and engagement into audiences that update automatically.

    • Consent and unsubscribes

      See how channel consent, topic choices, unsubscribes and suppression affect marketing eligibility.

  • Campaigns

  • Journeys

    • Journeys

      Learn how triggers, steps, entry rules and exit events control automated customer journeys.

    • Build a journey

      Choose a trigger, add messages and decisions, test paths and activate your journey.

    • Journey results

      Review journey enrolments, step performance, conversions and individual contact paths.

  • Email designer

    • Design an email

      Arrange blocks, apply your brand theme and preview an email before sending a test.

    • Merge tags and personalisation

      Personalise emails with contact details and set fallbacks for missing values.

    • Templates

      Save reusable designs, manage versions and publish templates for transactional sends.

  • Forms

    • Create a signup form

      Create a form that records consent and share it as a hosted page, embed or popup.

    • Form submissions

      Review signup counts, submission outcomes and the contacts created by each form.

  • Reports

    • Reports

      Understand email and push metrics, conversion attribution and sending health indicators.

    • Deliverability basics

      Monitor bounce and complaint rates, maintain a healthy audience and resolve marketing pauses.

  • Integrations

  • Kiro AI

    • Kiro AI

      Draft campaigns and journeys, edit messages and ask about workspace results with Kiro AI.

    • Use Kiro AI with Claude or Cursor

      Connect an MCP-compatible assistant with an agent key, then review its drafts in Kirora.

  • Account

    • Plans and billing

      Understand email-based pricing, contact allowances, extra usage and billing across your workspaces.

    • Workspaces

      Separate brands, clients and test environments into workspaces, then manage access and billing.

    • Security and access

      Manage teammate roles, two-factor authentication, sensitive attributes and audit logs.